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How do I start counselling with you?The process begins with an initial consultation: Contact me via email or through my website We'll schedule a free 20-30 minute telephone consultation During this call, we'll discuss: Your specific needs and goals My counselling/supervision approach Potential therapeutic fit Any questions you may have If we both feel it's appropriate, we'll book a first session
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What types of counselling do you offer?I provide online counselling sessions via Zoom. I work integratively, drawing on Compassion Focused Therapy, Person Centred Therapy, Systemic Therapy and Psychodynamic Therapy. I work in a neuro-affirming way and specialise in supporting neurodivergent clients based on my Tow Spirals model of neurodivergent wellbeing.
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What are your session rates?Counselling sessions are £80 per 50-minute session: Payment is due 24 hours before each session Prices are reviewed annually in June Payment is accepted via BACS bank transfer
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What is your cancellation policy?We have a clear cancellation structure: Cancellations with more than 24 hours' notice: No fee Cancellations with less than 24 hours' notice: Full session fee applies If we can reschedule within the same calendar week I can waive the late cancellation fee, but this is dependent on availability and may not be possible
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What technology do I need for online counselling?To participate in online sessions, you'll need: A stable internet connection A device with audio and video capabilities A free Zoom account A private, quiet space where you won't be interrupted
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What professional standards do you follow?I am: A member of NCPS (National Counselling and Psychotherapy Society) Registered with the ICO (Information Commissioner's Office) Committed to working within the NCPS ethical framework
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How often do counselling session take placeInitially all counselling takes place weekly at the same time and day each week. Over time we may move to fortnightly or monthly sessions, but this will depend on individual circumstances and need.
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When do sessions take placeAll counselling sessions take place on Tuesday, Wednesday or Thursday mornings.
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What happens if I am running late for a counselling session?If possible let us know by email You can still join your session up to 20 minutes after the start time The session will end at the original scheduled time Please join when you can - even a shorter session can be valuable
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What happens if I can't make a session?If you know you won't be able to attend: Let us know at least 24 hours before (No charge applies) If you cancel with less than 24hrs notice, the full session fee will apply. However, if we can reschedule for the same week, we'll waive this fee If you don’t attend a session as expected: We'll send a check-in email after 5 minutes We'll reach out again after 20 minutes to make sure you're okay and confirm our next booking We're always happy to discuss any difficulties you're having with attending session
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What happens if my counsellor can't make a session?I take regular breaks every 6-8 weeks to maintain the quality of care I provide. I will let you know these dates in advance While cancellation of session is always a last resort, if it does happen I will let you know with as much notice as possible There is no charge for sessions cancelled by the counsellor
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What happens if there are technical difficulties?If you are having problems accessing the meeting, please let us know by email ASAP Help can be found on the Zoom website If it is not possible to continue the meeting over zoom you will be offered the option to complete the session over the phone, or (if possible) offered an alternative slot during the same week
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Who do you supervise?I provide professional supervision for: Counsellors Therapists Coaches Specialist Mentors Mental health professionals Other relevant practitioners
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How much is supervsion?Supervision costs £90 per hour and is available either monthly or on alternative months for 60 or 90 minute sessions.
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How do you handle payment for supervision?Self-funded: Payment due 24 hours before the session Third-party funded: Invoices sent prior to sessions Payment accepted via BACS bank transfer Prices reviewed annually in July
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When does supervision take place?Sessions are available Tuesday, Wednesday and Thursdays
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What happens if there are technical difficulties?If you are having problems accessing the meeting, please let me know by email ASAP Help can be found on the Zoom website If it is not possible to continue the meeting over zoom you will be offered the option to complete the session over the phone
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What happens if you can't make a session?If you know you won't be able to attend: Let me know at least 24 hours before (No charge applies) If you cancel with less than 24hrs notice, the full session fee will apply. However, if we can reschedule for the same calendar month this payment can be reallocated to the new session If you don’t attend a session as expected: I'll send a check-in email after 5 minutes We'll reach out again after 20 minutes to make sure you're okay and invite you to rebook
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What happens if I need support in between sessions?If you encounter an urgent client-related issue that requires immediate guidance, I offer a short call option during my normal working hours. This is strictly for time-sensitive professional consultations directly related to client safety or complex ethical dilemmas. Routine Communication: For non-urgent matters, please email me with any follow-up questions or reflections. I typically respond within 1-2 working days. Brief queries can be addressed via email, but more complex discussions are best reserved for our scheduled supervision sessions. Additional sessions: If you require additional supervision sessions between our scheduled meetings, then please get in touch and I can let you know any availability I might have. (Additional sessions will be charged at our normal standard rate.)
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How are consultations different from Supervision?Consultations are one off meeting with a clear focus for professionals who do not require regular supervision, but would benefit from additional support. Topics can include (but are not limited to): General exploration of working with neurodivergent clients Creating and managing a sustainable private practice Exploration of your own neurodivergence and how it shows up in your work Managing self-disclosure and 'coming-out' professionally Creating a neuro-affirming practice Case consultation on specific client work In depth look at my model of neurodivergent wellbeing and how you can integrate it into your work
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How much are consultations?Consultations cost £120 per hour
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What are consultations?These are focused, one-to-one professional support sessions designed to provide targeted guidance and support. Each consultation is tailored to your specific needs and delivered conveniently online via Zoom, offering a flexible and professional approach to professional development.
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Who are consultations for?Ideal for professionals in helping and therapeutic fields, including therapists, counsellors, coaches, mental health professionals, and students in professional training. Whether you're seeking clinical supervision, professional guidance, or specialized support, these consultations offer a dedicated space for professional growth.
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How do I book a consultation?First, contact me with your availability and a brief overview of your consultation needs. Once we’ve agreed a time, you’ll be asked to provide some basic contact details, agree and contract and receive details of how to make payment
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What should I prepare before a consultation?Come prepared with specific questions, the more focused you are, the more valuable our time together will be. I would suggest limiting to one or two areas to explore, but we will discuss your aims for the session at the beginning.
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What is your cancellation policy for consultations?A minimum of 24 hours' notice is required for cancellations. Late cancellations will be charged the full session fee, and rescheduling is subject to availability
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What happens if my counsellor can't make it?I take regular breaks every 6-8 weeks to maintain the quality of care I provide. I will let you know these dates in advance While cancellation of session is always a last resort, if it does happen I will let you know with as much notice as possible There is no charge for sessions cancelled by the supervisor
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